FREQUENTLY ASKED QUESTIONS
Do I have to keep ventilating the room when the Air Virus Killer is working?
For maximum results, we recommend closing the room where the Air Virus Killer is located.
Where should I put the Air Virus Killer in the room?
We advise installing the Air Virus Killer as close as possible to areas that have frequent activity and use by people, for example, dining rooms, tables, sofas, meeting rooms, etc.
What is the effective room size for the Air Virus Killer to clean and purify the air?
The Air Virus Killer has been interpedently tested and certified for room sizes between 10m3-80m3 to clean and purify the air in 30 minutes, subject to physical obstacles to the distribution of air in the room and the number of people.
Does Air Virus Killer kill airborne viruses?
The Air Virus Killer has been interpedently tested and certified to clean the air for Sars-CoV-2, H1N1 Influenza Viruses and Mrsa Viruses.
Does Air Virus Killer improve air quality?
Yes, the advanced technology of the Air Virus Killer quickly cleans the air in the room of harmful particles, odors, bacteria, fungi, pollen, dust mites and microorganisms.
Is ionization unhealthy for humans, animals and plants?
The Air Virus Killer is certified ozone compliant so it will not harm humans, animals and plants. In addition to removing harmful viruses and bacteria, the Air Virus Killer's advanced bipolar ionization will purify the air, helping to alleviate respiratory problems such as allergies, coughs, and asthma.
Does Air Virus Killer need to be always on?
No. We advise to turn on the Air Virus Killer when people are in the room or alternatively, make use of the built-in automatic timer, which will work for 10 consecutive hours, before going into standby mode and then automatically restarting this cycle at the set time.
How long will Air Virus Killer last?
The Air Virus Killer will last at least 11,000-19,000 hours, before the number of ions produced begins to slowly degrade.
Is there a filter on the Air Virus Killer that needs to be replaced?
No, due to the advanced technology used in the Air Virus Killer, there is no need for filters, therefore doing no maintenance for the Air Virus Killer and it is free of charge.
Does the Air Virus Killer require maintenance?
The Air Virus Killer is maintenance free, but we recommend from time to time to remove dust from the unit by using compressed air, which is readily available in an aerosol bottle and for sale in most retail stores and online. Remember to unplug the unit before taking this action.
How long is the Air Virus Killer warranty?
2 years, subject to warranty policy
Is the Air Virus Killer noisy when operating?
The noise level of Air Virus Killer is <10db, leading in the industry.
What is the power consumption of the Air Virus Killer?
The Air Virus Killer is energy efficient and only consumes 5W / 0.0005kWh.
Does the Air Virus Killer meet ozone requirements?
The Air Virus Killer has been independently tested and certified to be ozone compliant and to comply with local laws.
How do you know if the device is working?
The Air Virus Killer is running, when the blue LED light is on and the fan is running.
What does the Air Virus Killer box include?
The following items are included: main unit, power cord, desktop and wall bracket, and user manual.
How to install Air Virus Killer?
The Air Virus Killer does not require installation when the device is used on a desk and / or shelf. If your preference is to mount on the wall, then it can simply be installed with two screws and the metal wall plate included with the device.
When the bacteria and viruses are broken down by the Air Virus Killer, they fall to the ground. Could these particles still be dangerous? For example, if they end up in the air again due to a broom or the wind?
No, once virus particles are bipolar ionized, they are no longer alive. We recommend that you regularly vacuum and / or mop the floor.